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20 08, 2018

INTERVIEW: Social Sapiens and the Seattle Shrimp Tank!

By | 2018-08-21T11:08:32+00:00 August 20th, 2018|Authenticity, Communication, Conversation, Customer Experience, Dialogue, Digital Marketing, Entrepreneur, Facebook, H2H, Interview, Listening, Social Media, Strategy|

Seattle Shrimp Tank pros and Me (Social Sapiens) I was asked recently to be interviewed on a podcast (of and for entrepreneurs and business owners...) of which I have been aware and have listened to a few times. Most of my familiarity with the content and tone of it, however, derived from my [...]

17 10, 2016

How Do You Focus To Listen?

By | 2017-06-12T14:16:17+00:00 October 17th, 2016|Awareness, Communication, Conversation, Credibility, Customer Experience, H2H, Leadership, Trust|

Listen-To-Understand There is a budding resurgence taking place concerning the importance of Conversation in life and business. Not that a lot of the words aren’t just hanging out there, dissipating in the wind. A lot of businesses grab the “shiny thing” when it comes to the latest discussions and thinking around whatever [...]

29 08, 2016

AUGUST SAMPLER: 5 Informative and Imaginative Posts For You!

By | 2017-06-12T14:16:18+00:00 August 29th, 2016|Communication, Content, Conversation, Creativity, Entrepreneur, Facebook, H2H, Marketing, Small Business, Social Media, VACC|

The end of summer is upon us. These diverse articles will tickle your imagination and start you thinking about what your autumn online activities might be! 10 Social Media Myths 10 social media myths to quash  Many times I must slip into “Mythbusters” Mode when speaking to groups about what’s [...]

22 08, 2016

FOCUS: Are They Twist Ties or Trust Ties?

By | 2018-05-10T13:27:48+00:00 August 22nd, 2016|Authenticity, Collaboration, Credibility, Customer Experience, Entrepreneur, Focus, H2H, Leadership, Marketing, People, Small Business, Strategy, Trust, VACC|

Trust is more than a High Five! Building trust is vital and required. If you aren’t found to be trustworthy, that pretty much puts the end to having the kind of impact you want to have, whether personally or in business. While the same goes for those around you, [...]

15 08, 2016

GO DEEP: Strong & Weak Ties – Your Genuine Challenge?

By | 2018-11-08T16:07:35+00:00 August 15th, 2016|Content, Customer Experience, Entrepreneur, Go Deep, H2H, Leadership, Marketing, Measurement, People, Problem-solving, Small Business, Social Media, Strategy, VACC|

Strong Ties and Weak Ties Once upon a time, there were "Strong Ties" and "Weak Ties" in business. Strong Ties existed between you and your best customers. You interacted frequently and knew each other well. The bulk of your business was from and through these Strong Ties. It took some work. Maintaining them required [...]

1 08, 2016

FOCUS: Introducing a Summer Reading Sampler!

By | 2017-06-12T14:16:19+00:00 August 1st, 2016|Content, Creativity, Discussion, Entrepreneur, Focus, H2H, Interesting things, Kindle, Leadership, Sharing, Smart Business, VACC|

Ah….summer reading! I frequent the Conversation Agent blog published by Valeria Maltoni regularly, and take away more food for thought than I get from any other blog. She recently posted an article containing a Summer reading list. Heading into the last full month of summer (although here in the Pacific [...]

25 07, 2016

Top 5 Timely and Valuable Articles for July

By | 2017-06-12T14:16:19+00:00 July 25th, 2016|Authenticity, Communication, Content, Creativity, Customer Experience, Entrepreneur, Facebook, H2H, Marketing, Small Business, Smart Business, Social Media, Strategy, Video|

Wow, that was fast! There was all the hub-bub for the Fourth of July, then the flurry of political conventions, and now we’re at the end of the month and looking back at some of the really helpful articles that have been published across the web…..and there have been a LOT of them! Here are [...]

18 07, 2016

Still Waiting For That Expert “Top Ten” List?

By | 2018-11-08T16:00:11+00:00 July 18th, 2016|Ambiguity, Authenticity, Awareness, Blogging, Communication, Conversation, Creativity, Customer Experience, Entrepreneur, H2H, Meaning, Reflection, Small Business, Smart Business, Strategy, Thoughts, VACC|

Top 10! It's not all that hard to be different, because you are. I made an observation recently in a meeting about the tension we have in each of us to both fit in and be utterly unique. This applies to individuals (this is America, after all...individuals are a huge, almost obsessive focus of our attention...) [...]

13 06, 2016

How Much Do You Compromise Your Planning?

By | 2018-11-02T16:40:24+00:00 June 13th, 2016|Customer Experience, Entrepreneur, Good Business, H2H, Leadership, Marketing, Small Business, Social Media, Strategy, VACC|

If you don’t see it, it’s still there…. Planning is not something that comes naturally to a lot of small-to-medium business (SMB) owners. Oh, we’re pretty good at planning out our day’s work, maybe setting up appointments and some are even pretty good at prioritization and time management. When [...]

6 06, 2016

FOCUS: Surviving Trust and Lies

By | 2018-12-07T12:40:22+00:00 June 6th, 2016|Authenticity, Communication, Community Management, Content, Conversation, Customer Experience, Focus, H2H, Leadership, Marketing, Small Business, Social Media, Strategy, VACC|

Trustworthiness Global Poll from Hubspot Who do you trust?  No really..... During my regular scouring of quality content this week I found an article by Ben Jacobson at Hubspot entitled "How to Build Trust Online: 7 Little Ways to Create a Trustworthy Website". While the bulk of the article was about the things you could [...]

30 05, 2016

They’re Here!! 5 Outstanding Social Media Posts for May

By | 2017-06-12T14:16:29+00:00 May 30th, 2016|Blogging, Content, Customer Experience, Facebook, Google, H2H, Marketing, Measurement, Mobile, Sharing, Small Business, Social Media, Strategy, Tips, VACC|

 This month we're treated to a nice mix of articles covering How-Tos, new research studies and a bit of crystal ball gazing for future trends. KPIs for Social Media The Top 26 Social Media KPIs Marketers Can't Ignore Measurement is the crucial component to understanding if you're meeting your goals, right? Yet many [...]

23 05, 2016

FOCUS: The Trouble with Your Audience

By | 2018-10-05T16:21:15+00:00 May 23rd, 2016|Authenticity, Blogging, Communication, Content, Conversation, Customer Experience, Focus, H2H, Marketing, People, Small Business, Social Media, Strategy, VACC|

Is this you in front of your audience? Can there be stage fright when there’s no stage? In a previous life, I was a professional musician. Thanks to my family and predisposition for wanting attention as a kid, I have been lucky when it comes to getting butterflies in [...]

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