Communication

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1 10, 2018

Social Media Do’s and Don’ts, Ensuring a Cohesive Team, and a Better You – Best of September

By | 2018-09-27T16:39:58+00:00 October 1st, 2018|Communication, Content, Leadership, Measurement, Social Media|

Autumn is Officially Here! September brought more content about social media and website success, and how to keep up the continuous improvement process that is your business and your own professional growth! Social Media Mistakes Social Media Success- 11 Mistakes to Avoid Every single one of these mistakes is avoidable AND crucial to [...]

20 08, 2018

INTERVIEW: Social Sapiens and the Seattle Shrimp Tank!

By | 2018-08-21T11:08:32+00:00 August 20th, 2018|Authenticity, Communication, Conversation, Customer Experience, Dialogue, Digital Marketing, Entrepreneur, Facebook, H2H, Interview, Listening, Social Media, Strategy|

Seattle Shrimp Tank pros and Me (Social Sapiens) I was asked recently to be interviewed on a podcast (of and for entrepreneurs and business owners...) of which I have been aware and have listened to a few times. Most of my familiarity with the content and tone of it, however, derived from my [...]

26 03, 2018

Listening: Attention or Intention?

By | 2018-03-24T15:20:12+00:00 March 26th, 2018|Awareness, Communication, Conversation, Dialogue, Listening|

Listening “PAY ATTENTION!!!!!” In your life, how many times have you heard that phrase, either from someone else or your internal voice? Shutting out distractions like noise, devices or the torrent of thoughts and imagination that the Buddhist tradition has termed the “monkey mind” seems nearly impossible. We slap ourselves internally in some [...]

12 03, 2018

Listening is Hard

By | 2019-01-04T17:28:56+00:00 March 12th, 2018|Communication, Conversation, Dialogue, Listening, Loyalty, Uncategorized, VACC|

Listening As an intelligent business owner and entrepreneur in the 21st century, you are already very aware of the importance of listening to your customers, prospects and audience (your Visitors / Audience / Customers / Community (VACC): you can read more about what this looks like here …..). “Listen” is, however, a word [...]

27 11, 2017

The Best Ways to Utilize Dialogue and Communication

By | 2017-11-23T14:02:44+00:00 November 27th, 2017|Communication, Conversation, Dialogue, Innovation, Listening|

Dialogue and Communication The articles, books and webinars / workshops focusing on communication (a term that is becoming more and more vague, actually…) are multiplying as rapidly as cat videos online, frankly. Who to pay attention to? How many are publishing because it’s a way to get clicks, a way to push a new book [...]

3 07, 2017

JUNE’S BEST – LinkedIn, Trust, and Making The Most of Your Content

By | 2017-06-27T17:15:37+00:00 July 3rd, 2017|Authenticity, Blogging, Communication, Community, Content, Conversation, Credibility, Facebook, LinkedIn, Marketing, Small Business, Social Media, VACC|

July - Celebrate! July is upon us, and we here in the States are getting ready for our annual tribute to patriotism, fireworks and barbecues! June was a bumper crop month for quality content across the digital marketing industry, and I'm only too happy to share the top articles I've read: LinkedIn Ninja Tricks! [...]

6 03, 2017

Rudeness Wrecks Everything

By | 2017-06-12T14:16:13+00:00 March 6th, 2017|Communication, Conversation, Customer Experience, Dialogue, Performance|

Rudeness According to an article recently published in the New York Times, rudeness, even just “slight incivility”, has a negative impact upon those exposed to it. The article concerns a study published by the American Academy of Pediatrics by several co-authors from the Coller School of Management at Tel Aviv University and [...]

20 02, 2017

Doing Specifics the Right Way

By | 2017-06-12T14:16:14+00:00 February 20th, 2017|Authenticity, Communication, Customer Experience, Focus, Marketing, Strategy, Trust|

Be Specific! The challenge of being specific is that it seems impossible to scale. What does being specific mean in your business? It’s the truth behind perception, communication, understanding, prejudice and the barriers presented by a kind of ‘telephone’ game space between people. It means that if you can connect [...]

6 02, 2017

How Hard Is It To Actually Listen Online?

By | 2017-06-12T14:16:14+00:00 February 6th, 2017|Communication, Conversation, Customer Experience, Listening|

Listening Listening to the various voices online looks very different from listening to someone sitting across from you. You don’t get visual cues, body language, tone or very much context. Valeria Maltoni has written that “Listening is the most valuable skill nobody teaches.” I’ve written in the past about the [...]

14 11, 2016

Can We Save This Conversation?

By | 2017-06-12T14:16:17+00:00 November 14th, 2016|Authenticity, Communication, Conversation, Credibility, Diversity, Trust|

Have the Conversation The events of this past week and my ongoing focus and interest in conversation and communication converged in a big way. Can’t ignore this one….not that I’d want to. The challenge and opportunity are too big. The direction that America takes impacts us all as citizens and as business [...]

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