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1 08, 2016

FOCUS: Introducing a Summer Reading Sampler!

By | 2017-06-12T14:16:19-08:00 August 1st, 2016|Content, Creativity, Discussion, Entrepreneur, Focus, H2H, Interesting things, Kindle, Leadership, Sharing, Smart Business, VACC|

Ah….summer reading! I frequent the Conversation Agent blog published by Valeria Maltoni regularly, and take away more food for thought than I get from any other blog. She recently posted an article containing a Summer reading list. Heading into the last full month of summer (although here in the Pacific [...]

25 07, 2016

Top 5 Timely and Valuable Articles for July

By | 2017-06-12T14:16:19-08:00 July 25th, 2016|Authenticity, Communication, Content, Creativity, Customer Experience, Entrepreneur, Facebook, H2H, Marketing, Small Business, Smart Business, Social Media, Strategy, Video|

Wow, that was fast! There was all the hub-bub for the Fourth of July, then the flurry of political conventions, and now we’re at the end of the month and looking back at some of the really helpful articles that have been published across the web…..and there have been a LOT of them! Here are [...]

18 07, 2016

Still Waiting For That Expert “Top Ten” List?

By | 2018-11-08T16:00:11-08:00 July 18th, 2016|Ambiguity, Authenticity, Awareness, Blogging, Communication, Conversation, Creativity, Customer Experience, Entrepreneur, H2H, Meaning, Reflection, Small Business, Smart Business, Strategy, Thoughts, VACC|

Top 10! It's not all that hard to be different, because you are. I made an observation recently in a meeting about the tension we have in each of us to both fit in and be utterly unique. This applies to individuals (this is America, after all...individuals are a huge, almost obsessive focus of our attention...) [...]

20 06, 2016

FOCUS: Is It Destiny or Just a Feeling…or WHAT?

By | 2018-06-15T15:56:26-08:00 June 20th, 2016|Ambiguity, Authenticity, Awareness, Creativity, Decision-making, Entrepreneur, Focus, Leadership, Meaning, Problem-solving, Productivity, Small Business, Smart Business, Strategy|

Decisions and Discernment How do you arrive at the thing or things to focus on every day? There are innumerable items that float through my brain every day, usually just at the time the alarm goes off (if I’m lucky and don’t wake up early…). Living in a particularly woodsy [...]

9 05, 2016

FOCUS: What About Customer Experience and Relationships?

By | 2018-08-11T12:51:25-08:00 May 9th, 2016|Authenticity, Customer Experience, Customer Support, Facebook, Focus, Good Business, H2H, Marketing, People, Small Business, Smart Business, Social Media, VACC, Youtility|

On the lookout for…? “Relationships?! How do you do that when your business is all about selling boxes of widgets? Folks come to my site, order them and I ship them out…” This is a common question. You have always viewed your company as one that makes something that others buy (hopefully [...]

2 05, 2016

More Promising and Valuable: a Partner or a Customer?

By | 2018-08-11T13:01:34-08:00 May 2nd, 2016|Authenticity, Credibility, Customer Experience, Goal-setting, Good Business, H2H, Leadership, Marketing, Small Business, Smart Business, Strategy|

Partner or Customer? Still in the early years of your business and riding the revenue roller coaster? Yeah, me too. Things are Really Fat for several months (maybe even longer…), so you focus on project delivery and all of the work that entails. Make those clients happy!!!!  Things lighten up a bit, so [...]

18 04, 2016

GO DEEP: Can You See Your Genuine Story?

By | 2017-06-12T14:16:31-08:00 April 18th, 2016|Communication, Content, Creativity, Customer Experience, Facebook, Go Deep, Google, H2H, Marketing, Measurement, People, Small Business, Smart Business, Social Media, Strategy|

Photographer against a sunset You already know about the requirement of posting Top Flight, Relevant, and Shareable content. You may even be working to make sure that you attach a photo or graphic to your posts, since people are attracted to pictures and tend to gloss over text-only posts. Photos [...]

21 03, 2016

FOCUS: CAN’T SEE IT? YOU REALLY NEED HELP!

By | 2017-06-12T14:16:31-08:00 March 21st, 2016|Authenticity, Awareness, Creativity, Credibility, Focus, Good Business, Leadership, Marketing, Mission, People, Problem-solving, Small Business, Smart Business, Social Media, Strategy, Vision|

http://www.gettyimages.com/detail/181215800 You are Very, Very Good at what you do! That’s one of the reasons you started your business. You’re good at it and you love to do it. So, becoming your own boss seemed like the way to focus in on this passion and expertise, and deliver the benefits to others who are willing [...]

22 02, 2016

It’s Here: A Practical Way to Get Your Focus Back

By | 2017-06-12T14:16:32-08:00 February 22nd, 2016|Authenticity, Awareness, Creativity, Focus, Health, Leadership, Productivity, Small Business, Smart Business, Strategy|

The spotlight model of attention. (Photo credit: Wikipedia) “Come on!! FOCUS!!!” I don’t know how many times I’ve heard that in my life in different contexts….in musical groups who have been rehearsing a tough section, in a classroom that was a bit too warm during a lecture (or lab) that [...]

30 11, 2015

Exploit Social in 2016! 5 Unparalleled and Revealing Posts

By | 2017-06-12T14:16:35-08:00 November 30th, 2015|Communication, Content, Conversation, Creativity, Customer Experience, Facebook, Goal-setting, Good Business, H2H, Leadership, LinkedIn, Marketing, Small Business, Smart Business, Social Media, Strategy|

YOU MADE IT! The big push for Black Friday is over, as is the Thanksgiving holiday (if you’re in the States…). Your business is now poised for the long haul to Christmas and whatever kinds of hours and effort that means for your business and you personally. However, the Internet never stops and, like any [...]

9 11, 2015

Why is Your Audience So Scary?

By | 2017-06-12T14:16:35-08:00 November 9th, 2015|Communication, Content, Creativity, Customer Experience, Diversity, H2H, Leadership, Marketing, People, Problem-solving, Small Business, Smart Business, Social Media, Strategy|

English: Audience in the main hall of the MobileHCI 2008 conference. (Photo credit: Wikipedia) How uncomfortable are you with your audience? I have spent a large portion of my life in front of audiences as a musician, as an educator, as a speaker, and, going way back, as an actor [...]

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